Frequently asked Questions

Stop filling long forms when shopping online. Pay for your order at checkout with just one click.


What is Pass checkout?

What is Pass checkout?

Pass gives online shoppers a one-click checkout experience. When a Pass registered user clicks the "Checkout with Pass" button on an online store, their order is confirmed. We’ll process your payment and get your order ready to go.

Why didn’t I need to enter a username or a password?

How do I change my card information?

What is tokenization?

My card got charged NGN 1 when I signed up

Does Pass share email addresses with the seller?

Is Pass safe and secure?

What information does Pass collect?

Is it free to sign up on Pass?

Can I send and receive money from abroad with Pass?

How do I fund my Pass wallet?

What is the maximum amount I can transfer in a day with my Pass account?

Can I cancel my order once I checkout?

Am I charged for cancelling my order?